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    Returns
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Products must be shipped back within 7 days of receipt. 

    Refunds
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

    Late or missing refunds
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at online@treasuresco.com.

    Sale items
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded. We will honour returns if you used a discount code. 

    Exchanges
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at online@treasuresco.com.

    Shipping
    To return your product, you should mail your product to: 8108 Yonge Street, Thornhill, Ontario, Canada, L4J 1W4

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    If you are shipping an item over $150, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.  Customer is responsible for any damages incurred during shipping.